Office Administrator Apprenticeship
Join our Ferndown branch as an Office Administrator, where you will be the first point of contact for clients, providing excellent customer service and handling inquiries. You’ll also support the team with funeral administration, ensuring efficient and well-coordinated operations.
Requirements
- Essential: GCSEs in English and Maths (Grades 4 and above)
- Desired: Business Administration (grade qualification)
- Skills: Communication, IT, attention to detail, organisation, customer care, problem-solving, administrative, number, analytical, logical, team working, creative, initiative, non-judgmental, patience and empathetic.
In this role, you will regularly engage with clients who may be experiencing grief, distress, or challenging circumstances. As such, it is essential to approach these interactions with care, patience, and understanding. You will be required to communicate complex or sensitive information in a way that is clear, respectful, and empathetic.
Training:
- Business Administrator (Level 3)
- Monday to Friday 8:00am to 4pm (with 30 minute break) including 7.5 hours training with a minimum of 6 hours off site.
How to apply:
For more information and to apply, please visit Find an Apprenticeship.
Contact: Hayley Gaunt
Email: [email protected]
Phone: 01202 882936