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Independent Funeral Directors
Serving Dorset for over 110 years

Office Manager / Funeral Support AE Jolliffe and Ives & Shand branch

We have an exciting opportunity for a reliable Office Administrator to join and support our team as Office Manager / Funeral Support in our Ferndown and Parkstone branches.

The ideal candidate will have proven experience as an administrator and be able to demonstrate versatility in their approach to tasks. You will assist the Branch Manager with the smooth and efficient running of the offices. The successful applicant will be self-motivated and be competent in prioritising their work. The skill to communicate with discretion is a must, adapting your style dealing with various circumstances from talking to our clients, liaising with our suppliers to supporting the team and other members of staff throughout the company.

We are looking for someone who has:

·Excellent interpersonal skills;

·Proven IT experience;

·High level clerical skills;

·Excellent verbal and written communication and computer literacy skills;

·Ability to work well autonomously and within a team environment;

·Effective time management;

·Ability to provide a first-class customer service to ensure each client has an exceptional experience;

·Strong communication skills with the ability to adapt their style accordingly;

·Strong planning and organisational skills.

The successful applicant must be willing to undertake the relevant training to become a regulated seller for the Dorset Funeral Plan.

This is an excellent opportunity for someone looking for a busy and varied environment.

Click on the tab below to read the outline Job Description

Outline Job Description

Click on the tab below to download the Job Application Form

Job Application Form

Click on the tab below to read the Person Specification Criteria

Person Specification

Click on the tab below to download the Equal Opportunities Monitoring Form

Equal Opportunities Monitoring

Click on the tab below to read the Job Application Privacy Notice

Job Application Privacy Notice


To apply simply download and complete The Job Application Form and The Equal Opportunities Monitoring and forward together with your most recent CV to Debbie Brown – [email protected]

For further information please contact Debbie Brown on 01202 872050.


Closing date for receipt of application is Monday 31st October 2022.