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We’re committed to helping you in every way

At a time of great sadness it can be hard to think straight; never mind make lots of decisions about the funeral service.

But you can call us any time, day or night, and we’ll guide you through every step of what needs to happen. We have a long history of helping families deal with the practical arrangements that go towards making your loved one’s service unique to them.

And our commitment to you doesn’t end on the day of the funeral. Grief affects us all differently and at different times. That’s why we’re still here for you after the event, to help and advise as you continue to deal with your loss.

Planning ahead

It might sound strange but it’s a really good idea to plan your funeral in advance. If it’s all planned and paid for in advance (at today’s prices) it’s a tremendous relief for your loved ones when the time comes. You’ll have spared them the stress of deciding how to arrange your funeral and how to pay for it. Come in and we’ll talk you through the details.

Meet the team

Malcolm Green –  Manager

Malcolm joined us in 2009 after a career that started as a freelance musician and teacher before becoming a local government Auditor and Accountant. Malcolm gained the National Association of Funeral Directors Diploma in Funeral Directing in 2013 and is also a member of the British Institute of Funeral Directors. In his spare time, Malcolm enjoys playing the Double Bass and is a member of the Dorset County Orchestra.

Derek Trotter – Funeral Director

Derek is an experienced Funeral Director who joined us in 2012, he has extensive experience in conducting and arranging funerals both in Dorset and London. Derek previously trained and worked as a carer for adults with learning difficulties.

In his spare time Derek is an experienced banger racer and after an earlier professional equine career still enjoys riding his horses.

Derek is involved in various charity work throughout Swanage and across Dorset, and still finds time to look after his sheep.

Mark Chadderton – Funeral Operative

Mark joined us in 2013 from the civil service.  Mark lives in Swanage with his wife Ginny and two young children.  In his spare time Mark enjoys reading, collecting vinyl records and books, is the webmaster and editor of an extensive music internet archive, writes album reviews for monthly music magazine and is a co-partner of an independent record label, releasing records both commercially and for charity, for which over £6,000 has been donated to various causes since 2010.

As members of the National Association of Funeral Directors, James Smith Funeral Directors are bound by their Code of Practice.