Service • Trust • Value • Care • Understanding

For general enquiries call 01202 716 500

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Independent Funeral Directors
Serving Dorset for over 110 years

What our
customers think

Funeral directors serving Poole and Parkstone

Our funeral home is located on Ashley Road in Parkstone, opposite the former police station and on the corner of Farcroft Road.

From here, we regularly support families across:

Parkstone, Lower Parkstone, Ashley Cross, Penn Hill, Branksome, Westbourne, Canford Cliffs, Lilliput, Sandbanks, Oakdale and the wider Poole area.

Off road parking is available at the funeral home.

Our local knowledge means we can help families understand the different funeral options available throughout Poole. This includes local churches, crematoria, cemeteries, natural burial grounds and other appropriate venues.

We can also liaise with ministers, celebrants, crematoria, cemeteries, florists, caterers and local venues on your behalf.

Independent and family owned

Ives & Shand is part of Douch Family Funeral Directors, an independent family business that has been serving communities across Dorset since 1910.

The business remains locally owned and managed by the Douch family. We are not owned by a national funeral group.

Being independent means that our decisions are made locally. It also allows us to offer families greater flexibility when arranging a funeral rather than expecting every family to follow the same format.

Our team will take time to listen, explain the available choices and help you create a funeral that reflects the person who has died.

Arranging a funeral

Every funeral is different and there is no single correct way to say goodbye.

Some families already know what they would like while others need time and guidance before making any decisions. Our team will explain each stage clearly and help you consider the options that are most appropriate for your family.

We can help arrange:

You can make as many or as few choices as you feel comfortable making. We will provide clear information about the options and costs before arrangements are confirmed.

The Seaview Suite ceremony room in Parkstone

The Seaview Suite is our private ceremony room at Ives & Shand in Parkstone.

It provides families with an alternative to holding the main funeral ceremony at a crematorium, church or other public venue.

The room can seat up to 40 people and is suitable for smaller and medium sized funeral services, memorial services and celebrations of life.

Services can be religious, non religious or led by a celebrant. Families can also ask a friend or relative to lead all or part of the ceremony.

The Seaview Suite offers:

  • Seating for up to 40 people
  • A private and comfortable setting
  • Music facilities
  • Photo slideshows
  • Video tributes
  • Personalised room themes
  • Space for floral tributes
  • Weekend services by arrangement
  • On site wake and catering options
  • Off road parking

The room can be arranged to reflect the life and personality of the person who has died. This might include photographs, flowers, personal belongings, music or a particular colour theme.

Unlike many public funeral venues, The Seaview Suite allows the service and gathering afterwards to take place in the same location.

Learn more about The Seaview Suite

An alternative to a crematorium service

A funeral ceremony does not have to take place at a crematorium.

Some families prefer to hold a more personal service at The Seaview Suite before the coffin is taken privately to the crematorium. The family can choose whether to attend the committal or allow us to complete this part of the funeral on their behalf.

This can provide greater freedom over the style and pace of the service. It also allows family and friends to remain together at Ives & Shand for refreshments following the ceremony.

A service in The Seaview Suite can include:

  • Entry and closing music
  • Readings and poems
  • Tributes from family and friends
  • Religious prayers or hymns
  • A period of reflection
  • Photographs and video tributes
  • Personal items and displays
  • A formal or informal committal

Our team will explain how the service and cremation can be arranged together.

Funeral services followed by unattended cremation

Families can hold a full funeral service in The Seaview Suite followed by an unattended cremation at a crematorium.

This means that family and friends can attend a personal ceremony at Ives & Shand without needing to travel to the crematorium afterwards.

Following the service, the coffin is taken into our care and transported respectfully to the crematorium. The cremation then takes place without mourners present.

This option can provide a more personal alternative to a standard crematorium service while also allowing the family to hold the ceremony and wake in one place.

Please speak to our team about the available arrangements and costs.

Funeral wakes and gatherings in Poole

The Seaview Suite can also be used for a funeral wake or gathering.

Families can remain together after the funeral service for refreshments, conversation and quiet reflection. It may also be possible to use the room for a gathering when the funeral has taken place elsewhere.

Catering can be arranged to suit the size and style of the gathering. Our team can explain the available options and help with the practical arrangements.

The room is also used for community groups, bereavement support sessions and local events.

Enquire about using The Seaview Suite

Church funeral services in Poole and Parkstone

Many families value the familiarity and traditions of a service in a local church, chapel or place of worship.

Ives & Shand can help arrange church funerals throughout Poole, Parkstone and the surrounding communities.

We can assist with:

  • Contacting the church or place of worship
  • Liaising with the minister or faith leader
  • Arranging the coffin and funeral transport
  • Music and hymns
  • Orders of service
  • Floral tributes
  • Bearers
  • Burial or cremation arrangements
  • The funeral wake afterwards

A church service can be followed by a burial, a cremation attended by the family or an unattended committal.

We will coordinate each part of the funeral and make sure everyone involved understands the arrangements.

Cremation services

We can arrange cremation services at local crematoria including Poole Crematorium and Bournemouth Crematorium, subject to availability and the services being offered at each location.

The funeral can take place entirely at the crematorium or follow a service at a church, The Seaview Suite or another suitable venue.

Our team can help with:

  • Booking the crematorium
  • Completing the required paperwork
  • Arranging the coffin and hearse
  • Providing bearers
  • Liaising with the minister or celebrant
  • Music and visual tributes
  • Flowers
  • Orders of service
  • Funeral notices
  • Donations
  • The return or final resting place of the ashes

We will explain the time available at the crematorium and any additional options that can be arranged.

Burial services

We can arrange burials in local cemeteries, churchyards, natural burial grounds and existing family graves.

Burial arrangements may include:

  • Purchasing a new grave
  • Reopening an existing grave
  • Liaising with a cemetery or church
  • Arranging the grave preparation
  • A church or graveside service
  • Funeral transport
  • Bearers
  • Floral tributes
  • Memorial arrangements

Burial rules and availability vary between cemeteries and churchyards. Our team will make the necessary enquiries and explain the options available.

Direct cremation

A direct cremation is an unattended cremation without a formal funeral service at the crematorium.

This can be chosen as a simple funeral in its own right or followed by a separate memorial service or celebration of life.

Families who choose direct cremation can still make personal choices. These may include selecting a coffin, arranging flowers, choosing clothing or placing personal items with the person who has died where permitted.

A direct cremation can also follow a private family service in The Seaview Suite.

Our team will explain what is included and help you decide whether this option is right for you.

Religious and non religious funerals

We arrange funerals for people of all faiths and beliefs as well as those who did not follow a religion.

A funeral can be led by:

  • A minister or faith leader
  • A civil celebrant
  • A humanist celebrant
  • A family member
  • A friend
  • A combination of different people

The service can include traditional religious elements, a small prayer or blessing or no religious content at all.

We will help you find the right person to lead the funeral and make sure the ceremony reflects the wishes, values and personality of the person who has died.

Personal funeral services

A personal funeral does not need to be elaborate.

Small details can help the service feel meaningful and recognisable. Families may choose to include:

  • Favourite music
  • Family photographs
  • Recorded messages
  • Personal possessions
  • Clothing or colours associated with the person
  • Readings
  • Poems
  • Stories and memories
  • Favourite flowers
  • A visual tribute
  • A particular theme

Our team will listen to your ideas and help you understand what is practical at the chosen venue.

Support before and after the funeral

Our support does not have to end when the funeral takes place.

Douch Family Funeral Directors provides local bereavement support throughout Dorset.

A monthly bereavement support group is held at The Seaview Suite in Parkstone. The group provides a welcoming place for people to meet others who understand loss and bereavement.

The sessions are led by a qualified counsellor and are open to members of the local community, whether or not the funeral was arranged by Ives & Shand.

One to one support may also be available.

Find out about bereavement support in Parkstone

Funeral plans

Our team can provide information about prepaid funeral plans.

A funeral plan allows you to record your wishes and make financial provision for selected funeral services in advance.

We will explain:

  • What is included
  • What is not included
  • The available payment options
  • How the plan is held
  • What happens if your wishes change
  • What your family will need to do when the time comes

There is no obligation to make a decision during the appointment.

Find out about funeral plans

Funeral costs and prices

We believe families should receive clear information about funeral costs before making a decision.

Our team will provide a written estimate based on the choices made. This will show our charges as well as payments made to third parties such as crematoria, cemeteries, ministers, celebrants, florists and newspapers.

Our current standardised price list and funeral package information are available online and at the funeral home.

View funeral prices

What families say about Ives & Shand

Families have left independent reviews describing the care, compassion, communication and practical support provided by the team at Ives & Shand.

You can read our latest reviews online.

Read our reviews

Visit Ives & Shand

Ives & Shand Funeral Service
568 Ashley Road
Parkstone
Dorset
BH14 0AG

We are located opposite the former police station, on the corner of Ashley Road and Farcroft Road.

Off road parking is available.

Telephone: 01202 716 500

Office hours:
Monday to Friday
8.30 am to 5.00 pm

Our telephone is answered 24 hours a day, every day of the year for immediate assistance.

Frequently asked questions

Is Ives & Shand an independent funeral director?

Yes. Ives & Shand is part of Douch Family Funeral Directors, an independent family owned funeral business that has served communities across Dorset since 1910. The business remains locally owned and managed and is not part of a national funeral group.

Does Ives & Shand arrange funerals throughout Poole?

Yes. We support families across Poole, Parkstone, Lower Parkstone, Branksome, Westbourne, Canford Cliffs, Lilliput, Sandbanks, Penn Hill, Ashley Cross, Oakdale and the surrounding areas.

Does Ives & Shand have its own funeral service room?

Yes. The Seaview Suite is a private ceremony room at our Parkstone funeral home. It can seat up to 40 people and can be used for funeral services, memorial services, celebrations of life and funeral wakes.

Do we have to hold the funeral service at a crematorium?

No. A funeral service can take place at The Seaview Suite, a church, a graveside or another appropriate venue. It can then be followed by an attended or unattended cremation or burial.

Can we hold the funeral service and wake at Ives & Shand?

Yes. Families can hold a funeral service in The Seaview Suite and remain there for refreshments afterwards. On site catering options are available and our team can explain the choices.

Can The Seaview Suite be used for a wake if the funeral is elsewhere?

This may be possible depending on availability and the arrangements required. Please contact our team to discuss the date, number of guests and catering options.

How many people can attend a service in The Seaview Suite?

The Seaview Suite can seat up to 40 people. Our team can advise on the most suitable room arrangement for the expected number of guests.

Can we include music and photographs in the service?

Yes. The Seaview Suite has audio and visual facilities for music, photographs, slideshows and video tributes. Personal items and room themes can also be included.

Can you arrange religious and non religious funerals?

Yes. We arrange religious, non religious, humanist and celebrant led funerals. Services can also be led partly or entirely by family members and friends.

Can you arrange a church funeral in Poole?

Yes. We can liaise with churches, chapels and other places of worship throughout Poole and Parkstone. We can also coordinate the burial or cremation and any gathering afterwards.

Can you arrange both cremations and burials?

Yes. We arrange cremations, burials, churchyard interments, natural burials and the burial or scattering of ashes.

Do you offer direct cremation?

Yes. We can arrange a direct cremation without mourners present. A direct cremation can also follow a private service or gathering at The Seaview Suite.

Is parking available?

Yes. Off road parking is available at the funeral home. Please speak to our team if a member of the funeral party has particular accessibility requirements.

Are you available outside office hours?

Yes. Our telephone is answered 24 hours a day, every day of the year. Please call 01202 716 500 if someone has died or you need immediate guidance.

Can I visit before making funeral arrangements?

Yes. Please contact us to arrange a suitable time. You can meet the team, see the funeral home and view The Seaview Suite before making any decisions.

Contact Ives & Shand

Whether you need immediate assistance or would simply like to discuss the available options, our team is here to help.

Call 01202 716 500 at any time.

Ives & Shand Funeral Service
568 Ashley Road
Parkstone
Dorset
BH14 0AG

Available Options

Flowers

Catering

Transport Vehicles

Service Sheets

Please ask our team for further information.

Get in touch with us

Office hours: Monday to Friday 8:30 am – 5 pm. We are available by phone 24 hours a day, every day of the year for immediate need.

568 Ashley Road, Parkstone, Dorset, BH14 0AG

Debbie Brown

Meet Debbie Brown

Branch Manager

Since joining the funeral industry in 2019, Debbie has trained as a Lay Pastoral Assistant and specialises in professional and friendly bereavement support for local parishioners in the community. “My favourite thing about my role is being part of the Douch Family and feeling you make a difference with everything that you do.” Having lived locally all her life, Debbie enjoys walking in the Dorset countryside and beaches and the occasional Purbeck Cider in Swanage. Given the opportunity to travel through time, Debbie would go back and spend time with loved ones lost.

Marcella McDonagh

Meet Marcella McDonagh

Funeral Director

Marcella worked at a funeral home in Sheffield before she joined our team as a Funeral Director in Poole 2004. Marcella has the National Association of Funeral Directors Diploma in Funeral Directing. She enjoys horse riding, circuit training, coastal walks and cooking.

Kerry Crowson

Meet Kerry Crowson

Funeral Director

Kerry has over 16 years of experience in the funeral profession and is known for her calm, caring, and professional approach, providing thoughtful support to families during their most difficult times. Kerry is a devoted mum of five and granny to three, who loves spending time with her pets and walking her dogs in the New Forest or along the beach. She’s well-travelled and enjoys a good Costa Coffee.

Helen Dean

Meet Helen Dean

Funeral Support Manager

Helen lives in Blandford with her husband and three sons. She loves netball and has recently completed her Level 2 coaching course, coaching the junior players at North Dorset Netball Club. Helen is known for her creativity and thoughtful approach to her work, always finding meaningful ways to help and support families during their time of loss. She feels passionate about being able to make a difference to those experiencing the passing of a loved one.

Jedda Hunt

Meet Jedda Hunt

Office Administrator

Jedda brings a wealth of experience and genuine compassion to her work, finding it a privilege to support families during their time of loss. Outside of work, she enjoys walking her dog along the beach, spending time outdoors, and exploring new places with her husband on their motorcycles.

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